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To provide enhanced care for our customers, employees and trade partners, all Ivory Homes’ model homes, offices and design centers will temporarily be accessible via appointment only.

With 50+ years of building in Utah, there is no higher priority to our entire Ivory Homes Family than the well-being of our Customers, Team Members, and Trade Partners. In light of the coronavirus (COVID-19), it’s important for all of us to work smarter and more consciously with you.

EFFECTIVE IMMEDIATELY

To provide enhanced care for our customers, employees and trade partners, all Ivory Homes’ model homes, offices and design centers will temporarily be accessible via appointment only.

Our construction jobsites remain open. This is in order to support our community’s response to COVID-19 and keep our employees and customers safe. We encourage you to visit our website www.ivoryhomes.com, use our webchat and text/call 801-747-7000.

We want you to feel confident about your interactions with us, whether visiting one of our communities, getting ready to move into your new home, or receiving customer care in your new home. As a result, we have enhanced our procedures based on best practices recommended by health safety experts in the interest of our Customers', Ivory Team Members’ and Trade Partners’ health and safety.

WORK PROCEDURES

  • We follow ‘stay home when sick’ protocol and make accommodations for our employees who are ‘high-risk’ individuals
  • We ask that in the event you are ill, please reschedule your appointment or communicate with our team via phone or e-mail
  • We refrain from handshakes, hugs or high fives. We respect each other’s personal space when we interact in-person
  • We provide 1-on-1 appointments, video tours, and electronic document signature alternatives. We encourage you to stay in close communication with your Sales Consultant or if you would like to schedule an appointment, please text or call: 801-747-7000
  • We’ve postponed large (20+) gatherings at our communities and meetings in our corporate offices
  • We have encouraged all of our suppliers, vendors, and trades to take similar steps and follow the guidance of local authorities

ENHANCED CLEANING

  • We’ve enhanced cleaning of our model homes, design centers, and workplaces
  • We are undertaking additional disinfectant cleaning in your new home before you move-in

In our collective efforts to promote wellness, we encourage you to learn what you can do individually from the state’s coronavirus website or the CDC

As we are taking tremendous care, we ask that in the event you are ill, please reschedule your appointment or communicate with our team via phone or e-mail. 

We will actively work with you and be as flexible as possible to continue moving your home purchasing process forward. 

Importantly, we are taking proactive measures in response to ongoing guidance provided from federal, state and local authorities to support our community’s overall response to manage this situation. We appreciate the extraordinary steps that so many people are taking to help keep us all safe.

Thank you for your patience and trust. We are prepared to navigate through these challenging circumstances with your well-being and confidence in Ivory Homes at the forefront. 

FAQ: Are homes still under construction? Yes, our job sites remain open. We have encouraged all of our suppliers, vendors, and trades to take similar steps to promote health and safety and follow the guidance of local authorities.

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